Datenschutzerklärung

Privacy Policy

Last updated: September 22, 2026

This Privacy Policy explains how PINK DIGITAL LIMITED (“we”, “us”, or “our”) collects, uses, stores and protects personal information when you visit, use or make a purchase through opmxd.shop (the “Website”).

We respect your privacy and process personal data in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The controller responsible for the processing of personal data through this Website is:

PINK DIGITAL LIMITED
Company Registration Number: 8325064
Registered Address: 33 Teal Crescent, Beach Haven, 0626, New Zealand
Email: support@opmxd.shop
Telephone: +64 21 440 592
Website: opmxd.shop

If you have questions about this Privacy Policy or the processing of your personal data, you may contact us using the details above.

2. Personal Data We Collect

Depending on how you interact with our Website, we may collect and process information such as:

  • Your name;

  • Billing and delivery address;

  • Email address;

  • Telephone number;

  • Order and transaction information;

  • Products purchased or viewed;

  • Payment-related information;

  • Information necessary to process Cash on Delivery (COD) orders;

  • Customer service communications;

  • Returns, refunds and order history;

  • IP address;

  • Browser and device information;

  • Website usage and interaction data; and

  • Cookie and similar technology information.

We aim to collect only personal information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Personal Data

We may collect personal information directly from you when you:

  • Place an order;

  • Enter information during checkout;

  • Contact customer support;

  • Request a return or refund;

  • Subscribe to communications where available;

  • Submit a form through our Website; or

  • Otherwise communicate with us.

Certain technical information may also be collected automatically when you visit or interact with the Website through cookies and similar technologies.

We may also receive information from service providers that assist us in operating the Website, processing orders, providing delivery services, preventing fraud or providing other services necessary for our business.

4. How We Use Your Personal Data

We may process personal data for purposes including:

  • Processing and fulfilling orders;

  • Confirming and managing Cash on Delivery orders;

  • Arranging delivery;

  • Communicating with you regarding your order;

  • Processing returns and refunds;

  • Responding to customer service requests;

  • Operating and maintaining our Website;

  • Preventing fraud, misuse and security incidents;

  • Maintaining appropriate business and transaction records;

  • Complying with legal, tax, accounting and regulatory obligations;

  • Improving our Website and customer experience; and

  • Providing marketing communications where permitted by law and, where required, with your consent.

We do not use personal data for purposes that are incompatible with the purposes for which it was collected unless permitted by applicable law.

5. Legal Bases for Processing

Where the GDPR applies, we process personal data only where an appropriate legal basis exists.

Depending on the circumstances, processing may be based on:

Performance of a Contract

We process personal information when necessary to process your order, arrange delivery, handle payment, provide customer service, or otherwise perform our contractual obligations to you.

Legal Obligations

We may process and retain information where necessary to comply with applicable legal, accounting, tax, regulatory or other obligations.

Legitimate Interests

We may process certain information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

These interests may include:

  • Protecting our Website and customers;

  • Preventing fraud and abuse;

  • Improving our services;

  • Maintaining business records; and

  • Establishing, exercising or defending legal claims.

Consent

Where required by applicable law, we may process personal data based on your consent, including for certain marketing or non-essential cookie activities.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Order and Payment Information

We collect information necessary to process and manage your orders.

Our Website currently offers Cash on Delivery (COD) where this option is available for the relevant order and destination.

We may process information necessary to confirm, manage and fulfil COD orders.

Actual payment options available to you are displayed during checkout and may vary depending on the order or destination.

7. Shipping and Delivery

We currently provide free standard shipping for eligible orders.

To fulfil an order, relevant personal information such as your name, delivery address, telephone number and order details may be shared with logistics, fulfilment and delivery service providers where necessary to deliver your order.

These providers may process your information only to the extent necessary to provide the relevant services or as otherwise permitted by applicable law.

8. Service Providers and Recipients

We may share personal data with third parties that provide services necessary to operate our online store.

Depending on the services used, these recipients may include:

  • E-commerce and website hosting providers;

  • Payment service providers;

  • Delivery and logistics providers;

  • Fulfilment providers;

  • IT and security service providers;

  • Analytics providers;

  • Customer support providers;

  • Professional advisers; and

  • Government authorities or regulators where disclosure is legally required.

We do not sell personal data merely for monetary consideration.

Third-party service providers may have their own privacy notices governing their independent processing activities.

9. Shopify

Our online store is operated using Shopify's e-commerce platform.

Shopify may process certain personal information in connection with hosting and operating the online store and providing related e-commerce functionality.

Shopify's processing of personal data is governed by its applicable privacy terms and data protection arrangements.

10. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate essential website functionality, remember preferences, understand website usage, improve services and, where applicable, support analytics or advertising.

Some cookies may be necessary for the Website to function properly.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the appropriate consent.

You may be able to manage your cookie preferences through the cookie settings provided on the Website or through your browser settings.

Disabling certain cookies may affect some Website functions.

11. Marketing Communications

Where permitted by applicable law, we may send you marketing communications.

Where consent is legally required, we will send such communications only after obtaining the appropriate consent.

You may withdraw your consent or unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting:

support@opmxd.shop

You may continue to receive non-marketing communications that are necessary for your orders, transactions or customer service requests.

12. International Data Transfers

Because we operate internationally and use service providers that may be located in different countries, personal data may be processed or stored outside Germany, Austria or the European Economic Area (“EEA”).

Where personal data protected by the GDPR is transferred outside the EEA, we take appropriate steps to ensure that such transfers are made in accordance with applicable data protection law.

Where required, appropriate safeguards may include an applicable adequacy decision, Standard Contractual Clauses approved by the European Commission, or another legally recognized transfer mechanism.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting legal, tax, accounting and regulatory obligations.

Different categories of information may therefore be retained for different periods.

When personal information is no longer required, we will delete or anonymize it where reasonably possible and subject to applicable legal requirements.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

15. Your GDPR Rights

If the GDPR applies to the processing of your personal data, you may have rights including:

  • Right of access – You may request information about the personal data we process about you.

  • Right to rectification – You may request correction of inaccurate or incomplete personal data.

  • Right to erasure – You may request deletion of your personal data where the legal requirements are satisfied.

  • Right to restriction of processing – You may request that processing be restricted in certain circumstances.

  • Right to data portability – Where applicable, you may request personal data in a structured, commonly used and machine-readable format.

  • Right to object – You may object to certain processing based on legitimate interests and to processing for direct marketing purposes.

  • Right to withdraw consent – Where processing is based on consent, you may withdraw that consent at any time.

  • Right to lodge a complaint – You may lodge a complaint with a competent data protection supervisory authority.

These rights may be subject to conditions and exceptions under applicable law.

To exercise your rights, please contact:

support@opmxd.shop

We may need to request reasonable information to verify your identity before responding to certain requests.

16. Automated Decision-Making

We do not intend to make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you, unless such processing is permitted by applicable law.

Automated tools may nevertheless be used for purposes such as fraud prevention, security or Website operation where permitted.

17. Children's Privacy

Our Website is not specifically directed toward children.

We do not knowingly collect personal data from children where doing so would be prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at support@opmxd.shop.

18. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of independent third-party websites. We encourage you to review their privacy notices before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Website, services or applicable legal requirements.

When we make changes, we will update the “Last updated” date shown at the beginning of this policy.

We encourage you to review this Privacy Policy periodically.

20. Complaints

If you have concerns about how we process your personal data, please contact us first at:

support@opmxd.shop

If you are located in Germany or Austria and believe that your rights under applicable data protection law have been infringed, you also have the right to lodge a complaint with the competent data protection supervisory authority.

21. Contact Information

For privacy-related questions, requests or complaints, please contact:

PINK DIGITAL LIMITED
Company Registration Number: 8325064
Registered Address: 33 Teal Crescent, Beach Haven, 0626, New Zealand
Email: support@opmxd.shop
Telephone: +64 21 440 592
Website: opmxd.shop